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Store Policies

THESE HOT FIX TOOLS AND EMBELLISHMENTS ARE NOT INTENDED FOR USE BY OR NEAR CHILDREN.  SOME OF THE HOT FIX EMBELLISHMENTS CONTAIN LEAD IN THE GLASS AND CAN BE HAZARDOUS IF INGESTED.  PLEASE DO NOT USE THESE PRODUCTS ON CHILDREN'S ITEMS BECAUSE OF THE POSSIBILITY OF LEAD AND DO NOT ALLOW CHILDREN ACCESS TO THESE PRODUCTS.

 

DOMESTIC ORDERS: Jubilee Rhinestones will ship to any domestic location. Our online checkout is the most secure way to place an order since it will not reveal your credit card information; however, if you are uncomfortable ordering online, you may call directly to place an order at 479-549-5828.  However, credit cards cannot be accepted over the phone.  Phone orders must mail a check for payment. 

INTERNATIONAL ORDERS: This website will accept US, Canada, and other international orders. Shipping is charged accordingly.  You are responsible for any customs fees due in your own country.  Jubilee Rhinestones is not responsible for international shipments once they have been placed with the Postal Service and a certificate of mailing or delivery confirmation number has been received.

PAYMENTS: Credit card payments are accepted on this website.  Security is provided by Authorize.net.   Paypal is also accepted.  Please email or call if you have questions or problems.

SHIPPING: Most orders (not custom) will be shipped within 2 business days.  All orders are shipped promptly via US Postal Service with Delivery Confirmation or by UPS depending on your selection at checkout. Shipping is calculated in the shopping cart depending on your destination address.  You may add items to cart before purchasing to see shipping options and rates.  We do not add excessive handling fees and thus our shipping rates are very reasonable.  All orders that use a shipping discount coupon will be shipped First Class regardless of the method selected at checkout.

RETURNS: Exchanges are also allowed on any defective transfers as long as the transfer has not been applied to any garment and still has the original backing in place.  No returns or refunds on the hot fix rhinestones or rhinestuds.

WHOLESALE: Jubilee Rhinestones offers wholesale discounts for quantity purchases.  Please contact us for more details.

QUESTIONS: Please feel free to contact us with any questions concerning ordering or using our products. sales@jubileerhinestones.com